--- title: Points Redemption Enhancement – Exclude Accrual During Redemption description: "As part of the February 2026 release, we’ve introduced a new configuration setting for Points Redemption.\n\nYou can now control whether customers earn points on orders where they redeem points." --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/points-redemption-enhancement-exclude-accrual-during-redemption#main-content) [Customer portal](https://knowledge.techpos.ca/portal?hsLang=en) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge?hsLang=en) 2. [New Features](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en) 3. [February 2026](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#february-2026) # Points Redemption Enhancement – Exclude Accrual During Redemption ## As part of the February 2026 release, we’ve introduced a new configuration setting for Points Redemption. You can now control whether customers earn points on orders where they redeem points. #### Overv #### iew As part of the February 2026 release, we’ve introduced a new configuration setting for **Points Redemption**. You can now control whether customers **earn points on orders where they redeem points**. This setting allows businesses to either: - Allow points accumulation during redemption or - Disable points accumulation when points are redeemed #### Navigation > Menu \> Admin \> Settings \> Disable Points to be Earned on Redemption > > ![](https://techpos.ca/wp-content/uploads/2026/02/image-30.png) #### What’s New A new toggle has been added in system settings: > **Disable Points to be Earned on Redemption** When enabled: - Customers will **not earn additional points** on orders where points are redeemed. When disabled: - Customers can **earn points** even if they redeem points on the same transaction. #### Why This Matters This enhancement provides flexibility for different loyalty program strategies. It allows businesses to: - Prevent double-dipping scenarios - Maintain tighter control over loyalty costs - Customize reward behavior based on company policy - Align loyalty rules with promotional strategies #### Example Scenarios **Scenario 1 – Enabled** Customer redeems points, and no additional points are accumulated for that order. **Scenario 2 – Disabled** Customer redeems 500 points and still earns points on the remaining balance paid. - [Line of Products](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#main-content) - [Express Checkout](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#express-checkout) - [E-Commerce](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#e-commerce) - [Digital Signage](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#digital-signage) - [Cannabis Analytics](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#cannabis-analytics) - [Auto Tag](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#auto-tag) - 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