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Pricing, Promotion Price, Campaigns, and Discounts

TechPOS supports multiple pricing and discount structures to help stores manage promotions, loyalty pricing, campaigns, and order-level discounts. This guide explains how each pricing type works, how discounts are applied, and the rules the system follows when multiple pricing methods are active at the same time.

Price Types

TechPOS supports the following pricing tiers at the product level:

  • Regular Price
  • Member Price
  • Promotion Price
  • Elite Member Price (if enabled)

Only one base price is selected before discounts or campaigns are applied.

Important Notes

  • Promotion Price is currently supported only on E-Commerce Version 2.
  • It is not supported on:
    • E-Commerce Version 1
    • Third-party e-commerce integrations

How Promotion Price Works

When a Promotion Price exists on a product:

  1. The system first determines the applicable base price:
    • Regular Price, or
    • Member Price (if a member is linked)
  2. The system then compares:
    • Promotion Price
    • Active Campaign discount
  3. The customer automatically receives whichever option gives the better discount.

Important Rule

Promotion Price and Campaign discounts cannot be combined together. Only one will apply.

How to Set a Promotion Price

Option 1 — Individual Product Update

  1. Navigate to:
    Inventory > Products
  2. Open the product you want to update
  3. Enter the value in the Promotion Unit Price field

Option 2 — Bulk Price Upload

You can update Promotion Prices across multiple products using the Bulk Price Upload feature.

For the full bulk upload guide:

Campaigns

What is a Campaign?

A Campaign is an automatic discount applied to eligible products. Campaigns can be configured by:

  • Product
  • Category

Campaigns support:

  • Percentage discounts (%)
  • Dollar discounts ($)

Campaign Examples

Examples:

  • 10% off beverages
  • $5 off selected vape products
  • Buy selected products during Happy Hour pricing

Campaign vs Promotion Price Rules

Key Rules

  • Campaign and Promotion Price cannot apply together
  • The system always applies the better discount
  • Only one pricing rule wins

Example

Scenario Result
Promotion Price = $25  
Campaign Price = $30 Promotion Price applies
Promotion Price = $35  
Campaign Price = $25 Campaign applies

Combo Pricing

What is a Combo?

A Combo allows stores to sell multiple items together at a fixed price.

Example

  • Buy Product A + Product B for $20

Important Combo Rules

  • Products must be added using the “Add as Combo” button
  • Adding products individually will not trigger combo pricing automatically
  • Combo pricing cannot be combined with Campaigns

Customized Discounts

What is a Customized Discount?

Customized Discounts are order-level discounts manually applied at checkout or through promo codes in e-commerce.

Examples:

  • Employee discount
  • VIP discount
  • Manual percentage discount
  • Promo code

How Customized Discounts Work

Customized Discounts are applied:

  • After product pricing
  • After campaigns
  • After combo pricing

Stacked Discounts

What is Stacked Discounts?

Stacked Discounts is a system setting called:
StackDiscountsEnabled

This setting controls whether Campaigns and Customized Discounts can be used together.

When Stack Discounts is Enabled

If enabled:

  • Campaign + Discount = Allowed
  • Combo + Discount = Allowed

Example

  • Product on Campaign
  • Additional 10% employee discount applied
  • Both discounts stack together

When Stack Discounts is Disabled

If disabled:

  • Campaign + Discount = Not Allowed
  • Customer only receives one discount rule

Pricing Priority Rules

General Pricing Logic

The system follows this order:

  1. Select base price:
    • Regular
    • Member
  2. Apply:
    • Promotion Price OR Campaign
    • Whichever gives better discount
  3. Apply Combo pricing (if used)
  4. Apply Customized Discount at order level

Discount Restrictions

Discounts Do Not Apply To

The following are excluded from discounts:

  • Taxes
  • Deposit amounts

Important Combination Rules

Combination Allowed
Promotion + Campaign No
Campaign + Discount Depends on StackDiscountsEnabled
Combo + Campaign No
Combo + Discount Yes
Member Price + Campaign Yes
Member Price + Discount Yes

 

Member Pricing Rules

Member Price

Member Price applies when:

  • A member profile is linked to the order

Best Practices

Recommended Setup Tips

  • Use Promotion Price for temporary sale pricing
  • Use Campaigns for automated category or product discounts
  • Use Customized Discounts for manual or order-wide discounts
  • Use Combos for bundled deals
  • Review StackDiscountsEnabled before enabling multiple discount types
  • Test pricing scenarios before going live