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Reconcile Debit/Credit Transactions Processed on Stand-Alone Payment Machines
This article will walk you through on the process of completing debit/credit orders that were processed manually on a stand-alone payment terminal.
Option 1: Manually Approve/Decline Debit or Credit Transactions
Step 1: Click on either debit or credit
Step 2: Click on confirm button

Step 3: Wait approximately 10 seconds until the Not Working button appears, then select this button to proceed.

Step 4: Click on either Approved or Declined.

Step 5: Once Approved, order will be completed

If you click on debit/credit and the loading sign goes away for a quick second, try refreshing the page or proceed to Option 2.
Option 2: Set the POS Terminals to Non-Integrated Mode.
Step 1: Go to Menu > Preference > Device.

Step 2: Edit the corresponding terminal number.

Step 3: Set the Pinpad Integrated to Inactive.

Step 4: Click on Save.
Now the POS terminal will be switched to non-integrated mode. When you click on debit/credit on the POS and confirm, it will then automatically complete the order.
To access this page, the user role must have access to the Device Page. 