--- title: Generic Gift Card Feature description: This functionality enables you to sell gift cards without the need for third-party integration. --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/generic-gift-card-feature#main-content) [Customer portal](https://knowledge.techpos.ca/portal?hsLang=en) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge?hsLang=en) 2. [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en) 3. [Payment](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#payment) # Generic Gift Card Feature ## This functionality enables you to sell gift cards without the need for third-party integration. ### **Selling a New Gift Card** **Step 1:** Create a product listing with exact name "**Gift Card**" and set the price to $0.01. Ensure that the product is under "Gift Card" category as well. The product should available in stock by creating a purchase order. If the system cannot find this product name, the error dialog will show up: ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-06-04-03-8629-PM.png?width=546&height=413&name=image-png-Nov-04-2023-06-04-03-8629-PM.png) **Step 2:** Click on Gift Card button on top of the POS Page **Note:** If you do not see Gift Card button on top of the POS page, please call Support Team at +1 833 722 3663 to have it enabled.  **Step 3:** Select  **Add a New Gift Card to Order** ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-06-08-56-6289-PM.png?width=570&height=242&name=image-png-Nov-04-2023-06-08-56-6289-PM.png) **Step 4:** Enter the amount to be loaded and confirm.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-06-09-25-7244-PM.png?width=621&height=659&name=image-png-Nov-04-2023-06-09-25-7244-PM.png) **Step 5:** Gift Card will now be added to the cart. ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-41-08-2721-PM.png?width=529&height=463&name=image-png-Nov-04-2023-07-41-08-2721-PM.png) **Step 6:** After the customer pays for the Gift Card, the Activate/Reload Button will now show up. Click on the button to proceed.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-42-03-2780-PM.png?width=578&height=600&name=image-png-Nov-04-2023-07-42-03-2780-PM.png) **Step 7:** Enter the Gift Card number \> Select New Card. After confirming, it will show you the success message at the bottom and gift card will now be activated.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-45-06-6757-PM.png?width=580&height=912&name=image-png-Nov-04-2023-07-45-06-6757-PM.png) Note: If you try to select New Card with an existing card, it will throw an error: ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-47-15-9484-PM.png?width=542&height=1039&name=image-png-Nov-04-2023-07-47-15-9484-PM.png) ### **Reloading Existing Card** **Step 1:** Select the Gift Card button on top of POS Page \> Add Gift Card to Order \> Enter the amount to be reloaded \> Pay for the order \> Click on Activate/Reload Gift Card. After confirming, it will show the message below: ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-06-08-56-6289-PM.png?width=570&height=242&name=image-png-Nov-04-2023-06-08-56-6289-PM.png) **Step 2**: Enter the existing gift card number, and select Reload. ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-55-54-7772-PM.png?width=596&height=943&name=image-png-Nov-04-2023-07-55-54-7772-PM.png) **Step 3:** After reloading, there will be success message at the bottom.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Nov-04-2023-07-48-22-9905-PM.png?width=639&height=156&name=image-png-Nov-04-2023-07-48-22-9905-PM.png) ### To Check Balance: Select the Gift Card button on top \> Select Check Balance. 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