--- title: Point of Sale | Knowledge Base description: The POS Sales Screen is where you can process and complete all transactions, cancel orders, view orders, find orders, and issue refunds etc. --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/point-of-sale#main-content) [Customer portal](https://knowledge.techpos.ca/portal) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge) 2. [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale) # Point of Sale The POS Sales Screen is where you can process and complete all transactions, cancel orders, view orders, find orders, and issue refunds etc. - [How to Resolve Hardware Error on POS](https://knowledge.techpos.ca/en/knowledge/how-to-resolve-hardware-error-on-pos) - [How to Troubleshoot “POS Not Configured" Alert](https://knowledge.techpos.ca/en/knowledge/how-to-troubleshoot-pos-not-configured-error) ## POS Sales Configuration Options - [Offline Mode](https://knowledge.techpos.ca/en/knowledge/offline-mode) - [Cash Register Access Modes](https://knowledge.techpos.ca/en/knowledge/cashregistermodes) - [Normal POS Mode](https://knowledge.techpos.ca/en/knowledge/normal-pos-mode) - [Fulfillment - Pay First](https://knowledge.techpos.ca/en/knowledge/fulfillment-payfirst) - [Fulfillment - Pay Last](https://knowledge.techpos.ca/en/knowledge/fulfillment-pay-last) ## Opening & Closing The Cash Register - [How Do I Cash Out?](https://knowledge.techpos.ca/en/knowledge/how-to-cash-out) - [Closing an Open Cash Register](https://knowledge.techpos.ca/en/knowledge/closing-your-cash-register-for-the-day) - [How To Cash In/Start a Shift](https://knowledge.techpos.ca/en/knowledge/how-to-start-a-shift) ## Processing In-Store Transactions - [How to Re-Print a Receipt](https://knowledge.techpos.ca/en/knowledge/how-to-reprint-a-receipt) - [What Is the Cash Drop Feature?](https://knowledge.techpos.ca/en/knowledge/how-to-cash-drop) - [Cash Drop Payouts & Payout Notes](https://knowledge.techpos.ca/en/knowledge/cash-drop-payouts-payout-notes) - [How to Set Up Your Cash Drop Limit](https://knowledge.techpos.ca/en/knowledge/how-to-set-up-your-cash-drop-limit) - [What Is the Cash In Feature?](https://knowledge.techpos.ca/en/knowledge/how-to-cash-in) - [Refund a Delivery Order](https://knowledge.techpos.ca/en/knowledge/refund-a-delivery-order) - [How to View Your Orders](https://knowledge.techpos.ca/en/knowledge/viewing-orders) - [How to Void or Cancel a Transaction](https://knowledge.techpos.ca/en/knowledge/void-or-cancel-a-transaction) - [How to Use Generic Accessory Feature?](https://knowledge.techpos.ca/en/knowledge/how-to-use-generic-accessory-feature) - [How to cancel Open Order](https://knowledge.techpos.ca/en/knowledge/how-to-cancel-open-order) - [Member Check In Feature (POS)](https://knowledge.techpos.ca/en/knowledge/member-check-in-feature-pos) - [Starting Shift/Opening Cash Register](https://knowledge.techpos.ca/en/knowledge/starting-shift/opening-cash-register) - [Adding Products to an Order](https://knowledge.techpos.ca/en/knowledge/adding-products-to-the-order) - [Tax Exempt for First Nation Members](https://knowledge.techpos.ca/en/knowledge/tax-exempt-for-first-nation-members) See less ▼ ## Managing Members - [How to View a Member's Order History](https://knowledge.techpos.ca/en/knowledge/how-1) ## Refunds - [Processing Refund for In Store Orders](https://knowledge.techpos.ca/en/knowledge/how-to-do-a-refund) - [Product Refund Error](https://knowledge.techpos.ca/en/knowledge/what-happens-if-i-cant-refund-a-product) ## Store Credit - [Store Credit](https://knowledge.techpos.ca/en/knowledge/store-credit) ## Discounts - [Applying Discounts](https://knowledge.techpos.ca/en/knowledge/applying-discount-to-trasnaction) - [Loyalty Discount - Percentage Discount](https://knowledge.techpos.ca/en/knowledge/loyalty-discount-percentage-discount) - [How to Create Promo Codes for Online Orders](https://knowledge.techpos.ca/en/knowledge/promo-codes-for-online) ## Payment - [How to Complete a Partial Payment](https://knowledge.techpos.ca/en/knowledge/how-to-do-a-partial-payment) - [How to set the number of copies to be printed](https://knowledge.techpos.ca/en/knowledge/how-to-set) - [Adding a Payment Method](https://knowledge.techpos.ca/en/knowledge/how-to-add-the-payment-method) - [Generic Gift Card Feature](https://knowledge.techpos.ca/en/knowledge/generic-gift-card-feature) - [Reconcile Debit/Credit Transactions Processed on Stand-Alone Payment Machines](https://knowledge.techpos.ca/en/knowledge/reconcile-debit/credit-transactions-processed-on-stand-alone-payment-machines) - [Moneris - Enable Tip Option (POS + E-Commerce)](https://knowledge.techpos.ca/en/knowledge/moneris-tip-enable) - [Merrco Payfirma - Enable Tip Option (POS + E-Commerce)](https://knowledge.techpos.ca/en/knowledge/merrco-tip-enable) See less ▼ - [Line of Products](https://knowledge.techpos.ca/en/knowledge/line-of-products#main-content) - [Express Checkout](https://knowledge.techpos.ca/en/knowledge/line-of-products#express-checkout) - [E-Commerce](https://knowledge.techpos.ca/en/knowledge/line-of-products#e-commerce) - [Digital Signage](https://knowledge.techpos.ca/en/knowledge/line-of-products#digital-signage) - [Cannabis Analytics](https://knowledge.techpos.ca/en/knowledge/line-of-products#cannabis-analytics) - [Auto Tag](https://knowledge.techpos.ca/en/knowledge/line-of-products#auto-tag) - [Getting Started](https://knowledge.techpos.ca/en/knowledge/getting-started#main-content) - [Hardware Setup](https://knowledge.techpos.ca/en/knowledge/getting-started#hardware-setup) - [Online Menu Setup](https://knowledge.techpos.ca/en/knowledge/getting-started#online-menu-setup) - [Integrations](https://knowledge.techpos.ca/en/knowledge/getting-started#integrations) - [Business Insights](https://knowledge.techpos.ca/en/knowledge/business-insights) - [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale#main-content) - [POS Sales Configuration Options](https://knowledge.techpos.ca/en/knowledge/point-of-sale#pos-sales-configuration-options) - [Opening & Closing The Cash Register](https://knowledge.techpos.ca/en/knowledge/point-of-sale#opening-closing-the-cash-register) - [Processing In-Store Transactions](https://knowledge.techpos.ca/en/knowledge/point-of-sale#processing-in-store-transactions) - [Managing Members](https://knowledge.techpos.ca/en/knowledge/point-of-sale#managing-members) - [Refunds](https://knowledge.techpos.ca/en/knowledge/point-of-sale#refunds) - [Store Credit](https://knowledge.techpos.ca/en/knowledge/point-of-sale#store-credit) - [Discounts](https://knowledge.techpos.ca/en/knowledge/point-of-sale#discounts) - [Payment](https://knowledge.techpos.ca/en/knowledge/point-of-sale#payment) - [Inventory](https://knowledge.techpos.ca/en/knowledge/inventory#main-content) - [Products](https://knowledge.techpos.ca/en/knowledge/inventory#products) - [Categories](https://knowledge.techpos.ca/en/knowledge/inventory#categories) - [Purchase Orders](https://knowledge.techpos.ca/en/knowledge/inventory#purchase-orders) - [Warehouse](https://knowledge.techpos.ca/en/knowledge/inventory#warehouse) - [Bulk Transfer](https://knowledge.techpos.ca/en/knowledge/inventory#bulk-transfer) - [Product Hub](https://knowledge.techpos.ca/en/knowledge/inventory#product-hub) - [Inventory Audit](https://knowledge.techpos.ca/en/knowledge/inventory#inventory-audit) - [Vendor](https://knowledge.techpos.ca/en/knowledge/vendor) - [Users](https://knowledge.techpos.ca/en/knowledge/users#main-content) - [Member](https://knowledge.techpos.ca/en/knowledge/users#member) - [Employee](https://knowledge.techpos.ca/en/knowledge/users#employee) - [User Role](https://knowledge.techpos.ca/en/knowledge/users#user-role) - [Member Group/Tiered Membership](https://knowledge.techpos.ca/en/knowledge/users#member-group-tiered-membership) - [Admin](https://knowledge.techpos.ca/en/knowledge/admin#main-content) - [Cash Register](https://knowledge.techpos.ca/en/knowledge/admin#cash-register) - [Safe Management](https://knowledge.techpos.ca/en/knowledge/admin#safe-management) - [Shifts](https://knowledge.techpos.ca/en/knowledge/admin#shifts) - [Schedules](https://knowledge.techpos.ca/en/knowledge/admin#schedules) - [Orders](https://knowledge.techpos.ca/en/knowledge/admin#orders) - [Marketing](https://knowledge.techpos.ca/en/knowledge/admin#marketing) - [Settings](https://knowledge.techpos.ca/en/knowledge/admin#settings) - [Reports](https://knowledge.techpos.ca/en/knowledge/reports#main-content) - [Sales Reports](https://knowledge.techpos.ca/en/knowledge/reports#sales-reports) - [Cash Management](https://knowledge.techpos.ca/en/knowledge/reports#cash-management) - [Employee](https://knowledge.techpos.ca/en/knowledge/reports#employee) - [Inventory](https://knowledge.techpos.ca/en/knowledge/reports#inventory) - [Consolidated Reports](https://knowledge.techpos.ca/en/knowledge/reports#consolidated-reports) - [Members](https://knowledge.techpos.ca/en/knowledge/reports#members) - [Compliance](https://knowledge.techpos.ca/en/knowledge/reports#compliance) - [Pricing](https://knowledge.techpos.ca/en/knowledge/pricing#main-content) - [Tax Setting](https://knowledge.techpos.ca/en/knowledge/pricing#tax-setting) - [Campaigns](https://knowledge.techpos.ca/en/knowledge/pricing#campaigns) - [Combo](https://knowledge.techpos.ca/en/knowledge/pricing#combo) - [Customized Discount](https://knowledge.techpos.ca/en/knowledge/pricing#customized-discount) - [Bulk Price Update](https://knowledge.techpos.ca/en/knowledge/pricing#bulk-price-update) - [Web Menu](https://knowledge.techpos.ca/en/knowledge/web-menu#main-content) - [Store Rules List](https://knowledge.techpos.ca/en/knowledge/web-menu#store-rules-list) - [Menu (Categories) List](https://knowledge.techpos.ca/en/knowledge/web-menu#menu-categories-list) - [Carousel List](https://knowledge.techpos.ca/en/knowledge/web-menu#carousel-list) - [UI Setting](https://knowledge.techpos.ca/en/knowledge/web-menu#ui-setting) - [Integrations](https://knowledge.techpos.ca/en/knowledge/integrations#main-content) - [E-Commerce](https://knowledge.techpos.ca/en/knowledge/integrations#e-commerce) - [Compliance Report](https://knowledge.techpos.ca/en/knowledge/compliance-report) - [FAQs](https://knowledge.techpos.ca/en/knowledge/faqs) - [New Features](https://knowledge.techpos.ca/en/knowledge/new-features#main-content) - [July 2025](https://knowledge.techpos.ca/en/knowledge/new-features#july-2025) - [June 2025](https://knowledge.techpos.ca/en/knowledge/new-features#june-2025) - [May 2025](https://knowledge.techpos.ca/en/knowledge/new-features#may-2025) - [February 2026](https://knowledge.techpos.ca/en/knowledge/new-features#february-2026) - [PAT](https://knowledge.techpos.ca/en/knowledge/pat#main-content) - [Product Auto Tags](https://knowledge.techpos.ca/en/knowledge/pat#product-auto-tags) [![Chill listening crop-3](https://knowledge.techpos.ca/hs-fs/hubfs/Logo-2021.png?width=175&height=55&name=Logo-2021.png "Chill listening crop-3")](http://techpos.ca) Knowledge Base Copyright © 2026, TechPOS International Corp.