--- title: How to View a Member's Order History description: When checking out a Member, make sure to process their transaction under their profile so that the system can track their order history. There is also options to view their order history. --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/how-1#main-content) [Customer portal](https://knowledge.techpos.ca/portal?hsLang=en) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge?hsLang=en) 2. [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en) 3. [Managing Members](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#managing-members) # How to View a Member's Order History ## When checking out a Member, make sure to process their transaction under their profile so that the system can track their order history. There is also options to view their order history. ### **Viewing from POS Page - Option 1** **Step 1**: While on the POS sales page, click **Search Member** on the top left corner.  ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-31-38-5929-PM.png) **Step 2:** Search for the customer's account \> Click on **View Order History** ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-33-07-9613-PM.png) **Step 3:** It will now populate the list of Order History of the member.  ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-34-50-2509-PM.png) Step 4: If you click on the Order ID, it will display the entire order information ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-35-27-8613-PM.png) ### **Viewing from POS Page - Option 2** **Step 1**: While on the POS sales page, click **Search Member** on the top left corner.  ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-31-38-5929-PM.png) **Step 2:** Search for the customer's account \> Click on **Start Order** ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-33-07-9613-PM.png) **Step 2:** Once member is attached to order, click on View Order History on the top right corner.  ![](https://knowledge.techpos.ca/hubfs/image-png-Oct-24-2023-09-17-58-0454-PM.png) ### Viewing from Member Page **Step 1:** Go to **Menu** \> **Users** \> **Members** **Step 2:** Click on the Member Name \> Order History ![](https://knowledge.techpos.ca/hubfs/image-png-May-18-2023-06-37-46-8318-PM.png)   - 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