How to cancel Open Order

This is how you can cancel the Open Orders on your POS Sales Screen

1. On the top right part of the POS sales page click the options button.


2. When you click the Options button, this will show up. Click View Orders.   


3. After clicking on View Order, it will display the below page.

4. Under Opened Orders click on Continue.

5. Once the Order is Opened click on Options at the top right and hit Cancel Order.

6. It will ask you for confirmation.

7. Click on confirm and the order will be canceled.



NOTE: - Opened Orders shows all orders that were not completed. This means that a customer has either not completed the payment for their order, or an employee started a new order without completing the previous one causing that initial order to be left as "opened".