--- title: Merrco Payfirma - Enable Tip Option (POS + E-Commerce) description: This article covers the instructions on how to enable tip option both on the payment terminal and E-Commerce. --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/merrco-tip-enable#main-content) [Customer portal](https://knowledge.techpos.ca/portal?hsLang=en) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge?hsLang=en) 2. [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en) 3. [Payment](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#payment) # Merrco Payfirma - Enable Tip Option (POS + E-Commerce) ## This article covers the instructions on how to enable tip option both on the payment terminal and E-Commerce. ### Enable Tip on TechPOS To enable tip on the POS and E-Commerce, please contact our Support Team to enable this setting.  ### Enable Tip on the In Store Payment Terminal If the screen looks like the one below, it means that the debit machine is on integration mode.   Follow the instructions on the payment terminal:  **Step 1:** Step out of integration mode (Click on Welcome 5 times then enter password) ![](https://knowledge.techpos.ca/hs-fs/hubfs/undefined-Mar-21-2023-07-42-48-1883-PM.png?width=191&height=354&name=undefined-Mar-21-2023-07-42-48-1883-PM.png) **Step 2:** Go to Home and Select the application for Stand-Alone Mode ![](https://knowledge.techpos.ca/hs-fs/hubfs/undefined-Mar-21-2023-07-45-24-3795-PM.png?width=234&height=388&name=undefined-Mar-21-2023-07-45-24-3795-PM.png) **Step 3:** Click on the + icon \> Settings \> Enter Password ![](https://knowledge.techpos.ca/hs-fs/hubfs/undefined-Mar-21-2023-07-46-05-6357-PM.png?width=230&height=404&name=undefined-Mar-21-2023-07-46-05-6357-PM.png) **Step 4:** Click on Terminal Options \> Enable Tip Processing ![](https://knowledge.techpos.ca/hs-fs/hubfs/undefined-Mar-21-2023-07-46-41-3271-PM.png?width=222&height=390&name=undefined-Mar-21-2023-07-46-41-3271-PM.png) Step 5: Once enabled, go back to Integration Mode by going back to the home page \> select the Gateway App.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/undefined-Mar-21-2023-07-47-15-9776-PM.png?width=313&height=374&name=undefined-Mar-21-2023-07-47-15-9776-PM.png) To confirm integration, it should show Welcome/Bonjour - Connected.  ### Tip Process on the POS and In Store Payment Terminal **Step 1:** Process order on the POS as usual.  **Step 2:** On the debit machine, it will now ask you to enter the tip by dollar amount or percentage.  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Mar-21-2023-07-52-47-2119-PM.png?width=277&height=474&name=image-png-Mar-21-2023-07-52-47-2119-PM.png)![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Mar-21-2023-07-53-20-0911-PM.png?width=264&height=465&name=image-png-Mar-21-2023-07-53-20-0911-PM.png) **Step 3:** On the POS, the tip amount will be displayed:  ![](https://knowledge.techpos.ca/hs-fs/hubfs/image-png-Mar-21-2023-07-55-00-5878-PM.png?width=512&height=461&name=image-png-Mar-21-2023-07-55-00-5878-PM.png) **Step 4:** Tip amount can always be adjusted by clicking on the Add/Edit Tip Amount.  ### Tip Option on E-Commerce Please contact our Support Team to enable this setting.  Once enabled, customers placing order through E-Commerce will have the option to add a tip amount:  ![](https://knowledge.techpos.ca/hubfs/image-png-Mar-21-2023-08-15-03-4997-PM.png)         Note: The total tip amount is displayed on the End of Day Report.    - 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