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      Data Candy Gift Cards

      How to make and use your Data Candy gift cards?

      How to Setup the Integration?

      Step 1: Please share the following information to our Support Team:

      • Access Key
      • Merchant ID
      • Merchant Password

      Step 2: Our support team will work on the integration based on the information provided. 

      Step 3: Make a new category "Gift Cards". Do not set any taxes, and set Cannabis Infused to false. 

      Step 4: Create a new product and name it "GIFT CARD VARIABLE AMOUNT" for $0.01. This product must be under the Gift Card category. 

      Step 5: Create a purchase order for the gift card product, set the inventory to 1,000 units, or depending on how many gift cards you have available. 

      Step 6: Go to Menu > Preference > Payment > Add Gift Card as a new payment method. 

      How to Use Data Candy Gift Cards? 

      Activate New Gift Cards

       

      Step 1: Access the gift card section by selecting this button.

      Gift Card Button

      Step 2: Add a gift card to your order from this section.

      Gift Card Option

      Step 3: Enter the amount for the gift card in the input box.

      Gift Card Amount Input

      Step 4: Click to confirm the action and proceed with adding the gift card.

      Confirmation Button

      Step 5: Review the balance due amount displayed and proceed with the necessary payment.

      Balance Due Notification

      Step 6: Select the payment method and complete the order.

      Payment Method Selection

      Step 7: Once order is paid for, an activate/reload button will show up. Select the button.

      Gift Card Activation

      Step 8: Select the 'Activation' option to proceed with activating or reloading the gift card.

      Activation Option Highlighted

      Step 9: Provide the card number in the designated field.

      Enter Card Number

      Step 10: Enter the necessary information to either activate a new gift card or reload an existing one. Confirm the action once the details are filled in.

      Gift Card Activation and Reload

      A success message should display at the bottom after confirmation. 

      How to Cancel a Transaction:

      Step 1: Go to POS > Gift Card > Cancel Activation/Reload button. 

      Step 3: Please enter the invoice number along with the reference transaction confirmation number found on the printed receipt to successfully reverse the transaction.

      A success message should display at the bottom after confirmation. 

      How to Use Gift Card as Payment Method

      Step 1: Add products to the card

      Step 2: Select Gift Card as payment method

      Step 3: Enter the gift card number and confirm. 

      How to Refund Transaction Paid via Gift Card? 

      Step 1: Perform the refund as usual

      Step 2: Click refund button in POS, choose gift card as refund method, it will refund to t he gift card automatically, no need for invoice number, it’s already logged into our system.