--- title: How to View Your Orders description: This is how you can access all of your orders on your POS Sales Screen. --- [Skip to content](https://knowledge.techpos.ca/en/knowledge/viewing-orders#main-content) [Customer portal](https://knowledge.techpos.ca/portal?hsLang=en) ![TECHPOS\_Full-Logo\_Brand-Colorsmaller](https://knowledge.techpos.ca/hs-fs/hubfs/TECHPOS_Full-Logo_Brand-Colorsmaller.png?width=500&height=125&name=TECHPOS_Full-Logo_Brand-Colorsmaller.png) Open main navigation Close main navigation - [Customer portal](https://knowledge.techpos.ca/portal) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.techpos.ca/en/knowledge?hsLang=en) 2. [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en) 3. [Processing In-Store Transactions](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#processing-in-store-transactions) # How to View Your Orders ## This is how you can access all of your orders on your POS Sales Screen. On the top right part of the POS Sales page, click the ![](https://knowledge.techpos.ca/hubfs/image-16.png) button. 1. When you click **Options** button, this will show up. Click **View Orders**. ![](https://knowledge.techpos.ca/hubfs/image-15.png) 2. The **View Orders** section will show you all *Opened Orders* and *Completed Orders* **Opened Orders** shows all orders that were not completed. This means that a customer has either not completed the payment for their order, or an employee started a new order without completing the previous one causing that initial order to be left as "opened". By clicking on the **Continue** button, the order can either be completed where the payment is finalized, or the order can be cancelled. ![](https://knowledge.techpos.ca/hubfs/image-17.png) ***Note:*** *To ensure that your inventory and the reports are accurate, you must close or cancel all opened orders at the end of the day*. **Closed Orders** show all the completed orders processed on that specific cash register. Closed orders can always be re-opened, for example if a refund needs to be processed. ![](https://knowledge.techpos.ca/hubfs/image-18.png) - [Line of Products](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#main-content) - [Express Checkout](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#express-checkout) - [E-Commerce](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#e-commerce) - [Digital Signage](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#digital-signage) - [Cannabis Analytics](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#cannabis-analytics) - [Auto Tag](https://knowledge.techpos.ca/en/knowledge/line-of-products?hsLang=en#auto-tag) - [Getting Started](https://knowledge.techpos.ca/en/knowledge/getting-started?hsLang=en#main-content) - [Hardware Setup](https://knowledge.techpos.ca/en/knowledge/getting-started?hsLang=en#hardware-setup) - [Online Menu Setup](https://knowledge.techpos.ca/en/knowledge/getting-started?hsLang=en#online-menu-setup) - [Integrations](https://knowledge.techpos.ca/en/knowledge/getting-started?hsLang=en#integrations) - [Business Insights](https://knowledge.techpos.ca/en/knowledge/business-insights?hsLang=en) - [Point of Sale](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#main-content) - [POS Sales Configuration Options](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#pos-sales-configuration-options) - [Opening & Closing The Cash Register](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#opening-closing-the-cash-register) - [Processing In-Store Transactions](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#processing-in-store-transactions) - [Managing Members](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#managing-members) - [Refunds](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#refunds) - [Store Credit](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#store-credit) - [Discounts](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#discounts) - [Payment](https://knowledge.techpos.ca/en/knowledge/point-of-sale?hsLang=en#payment) - [Inventory](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#main-content) - [Products](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#products) - [Categories](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#categories) - [Purchase Orders](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#purchase-orders) - [Warehouse](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#warehouse) - [Bulk Transfer](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#bulk-transfer) - [Product Hub](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#product-hub) - [Inventory Audit](https://knowledge.techpos.ca/en/knowledge/inventory?hsLang=en#inventory-audit) - [Vendor](https://knowledge.techpos.ca/en/knowledge/vendor?hsLang=en) - [Users](https://knowledge.techpos.ca/en/knowledge/users?hsLang=en#main-content) - [Member](https://knowledge.techpos.ca/en/knowledge/users?hsLang=en#member) - [Employee](https://knowledge.techpos.ca/en/knowledge/users?hsLang=en#employee) - [User Role](https://knowledge.techpos.ca/en/knowledge/users?hsLang=en#user-role) - [Member Group/Tiered Membership](https://knowledge.techpos.ca/en/knowledge/users?hsLang=en#member-group-tiered-membership) - [Admin](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#main-content) - [Cash Register](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#cash-register) - [Safe Management](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#safe-management) - [Shifts](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#shifts) - [Schedules](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#schedules) - [Orders](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#orders) - [Marketing](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#marketing) - [Settings](https://knowledge.techpos.ca/en/knowledge/admin?hsLang=en#settings) - [Reports](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#main-content) - [Sales Reports](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#sales-reports) - [Cash Management](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#cash-management) - [Employee](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#employee) - [Inventory](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#inventory) - [Consolidated Reports](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#consolidated-reports) - [Members](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#members) - [Compliance](https://knowledge.techpos.ca/en/knowledge/reports?hsLang=en#compliance) - [Pricing](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#main-content) - [Tax Setting](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#tax-setting) - [Campaigns](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#campaigns) - [Combo](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#combo) - [Customized Discount](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#customized-discount) - [Bulk Price Update](https://knowledge.techpos.ca/en/knowledge/pricing?hsLang=en#bulk-price-update) - [Web Menu](https://knowledge.techpos.ca/en/knowledge/web-menu?hsLang=en#main-content) - [Store Rules List](https://knowledge.techpos.ca/en/knowledge/web-menu?hsLang=en#store-rules-list) - [Menu (Categories) List](https://knowledge.techpos.ca/en/knowledge/web-menu?hsLang=en#menu-categories-list) - [Carousel List](https://knowledge.techpos.ca/en/knowledge/web-menu?hsLang=en#carousel-list) - [UI Setting](https://knowledge.techpos.ca/en/knowledge/web-menu?hsLang=en#ui-setting) - [Integrations](https://knowledge.techpos.ca/en/knowledge/integrations?hsLang=en#main-content) - [E-Commerce](https://knowledge.techpos.ca/en/knowledge/integrations?hsLang=en#e-commerce) - [Compliance Report](https://knowledge.techpos.ca/en/knowledge/compliance-report?hsLang=en) - [FAQs](https://knowledge.techpos.ca/en/knowledge/faqs?hsLang=en) - [New Features](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#main-content) - [July 2025](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#july-2025) - [June 2025](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#june-2025) - [May 2025](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#may-2025) - [February 2026](https://knowledge.techpos.ca/en/knowledge/new-features?hsLang=en#february-2026) - [PAT](https://knowledge.techpos.ca/en/knowledge/pat?hsLang=en#main-content) - [Product Auto Tags](https://knowledge.techpos.ca/en/knowledge/pat?hsLang=en#product-auto-tags) [![Chill listening crop-3](https://knowledge.techpos.ca/hs-fs/hubfs/Logo-2021.png?width=175&height=55&name=Logo-2021.png "Chill listening crop-3")](http://techpos.ca) Knowledge Base Copyright © 2026, TechPOS International Corp.